The Manager Aireon Integrated Management System (AIMS) is specifically responsible for the quality and safety performance management aspects of Aireon at the enterprise level. Their primary responsibility is to ensure that Aireon’s continued compliance with EASA regulations is correctly documented, that the Regulatory Requirement project on JIRA is regularly reviewed and updated, that evidence statements accurately reflect demonstration of compliance and are updated in accordance with identified changes.   A key responsibility is to ensure that procedures and documentation are compliant with international standards and recommended practices defined by the International Civil Aviation Organization (ICAO), European Union Aviation Safety Agency (EASA) regulations, National Supervisory Authorities (NSA) and any other applicable standards as deemed appropriate. The position will require coordination with such external organizations to meet the objective of certifying that Aireon’s services are compliant and fit for purpose. Additionally, the successful candidate hired for this position will manage and perform internal aviation safety audits against identified regulations both within Aireon and across our contracted services, encouraging partnerships with international air navigation service providers and other aviation stakeholders, providing direction to other functional areas and performing oversight of all key integrated management system activities including monitoring and analysis of key performance indicators across the organisation. They shall do this through careful management of the Integrated Management System Manual, working closely with the Sr Manager Compliance, collaborating closely with other functional area managers, and by providing oversight and direction to owners of all associated manuals which make up the management system – for example, the Systems Engineering Manuals, Operations Manuals and Competency Manuals where appropriate.   The Manager AIMS will be responsible for assuring the correct execution of all procedures supporting the activities of the AIMS and for monitoring all key performance indicators (inclusive of Safety Performance Indicators), performing trend analysis of system operational data, incident investigations, PTRs and oversight of the reporting process for compliance with requirements.   What You'll Do - Manage the Regulatory Compliance project on JIRA and ensure the evidence sections are updated to accurately reflect current status across all functional areas - Complete the integration of executive and enterprise policies and procedures - Assist with the delivery of safety and quality audit training to Aireon Team personnel when requested - Promote a strong safety culture by example of behaviour - Perform analysis of Occurrence, Incident and problem reports - Oversee design and test methods to assure these are fit for purpose and deliver appropriate evidence to support compliance

The Senior Systems Engineer will have a significant role in the design, development, testing, and analysis of the Aireon space-based Automatic Dependent Surveillance-Broadcast (ADS-B) air traffic surveillance system. Reporting to the Manager of Systems Engineering, the Senior Systems Engineer will be involved with all phases of the systems engineering life cycle: Requirements, Design, Implementation, and Test.   Additionally, the Senior Systems Engineer will be participating in trade studies, evaluating sub-system applications, supporting the operational environment, and analyzing data for the operational system. The Engineer will be responsible for maintaining the various System Engineering documentation to include Systems Engineering Management Plans, System Design Documents, and System Interface Control Documents.   The Senior Systems Engineer will be expected to interface with other functional groups within the organization to include Operations, Safety, Security, and Program Management.  This individual will also collaborate in the technical and development activities of Aireon development partners, including Iridium and L3Harris. The Senior Systems Engineer will engage with engineers from customer organizations in the development, implementation, and validation of the Aireon system. A key objective is to ensure that the system meets the customer requirements and performance levels.   What You'll Do - Contribute to updates of the requirements, design, implementation, test and validation of the Aireon system and subsystems. - Author and update system level documents to include System Requirements, System CONOPS, System and Sub-System Interface Control Documents (ICDs). - Coordinate with Aireon Configuration Management (CM) to maintain a document tree and catalog repository for System level documents. - Participate and conduct Technical Interchange Meeting (TIM) with Aireon staff, vendors and partners on open topics, new programs, etc. - Provide technical oversight to vendor deliverables through meetings, document reviews, and witness of test events. - Interface with Aireon Test Engineers and provide input for upcoming test campaigns as referenced through a VRTM to ensure test cases provide sufficient coverage for new and updated requirements. - Ensure the Aireon system performance meets the requirements of the customer ANSPs through traceability, requirements management, and gap analysis. - Trade studies, application integration, and data analysis to verify system performance. - Interaction with Aireon partners and customers such as the NATS and NAV CANADA on the technical and operational aspects of the Aireon system. - Technical support for demonstrations. - Diagnosis and correction of service anomalies (aka root cause analysis).

As a Software Engineer, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation/development, documentation, testing, deployment, and production operations support of Aireon’s integrated product applications developed for our external and internal customers. As a member working in a team environment, you will take direction from the Product Engineering Director, Product/Project Managers and/or the Scrum Leader on development and production operations activities.   What You'll Do - Participate in development, implementation, and operations of aviation industry related software products.  - Develop and maintaintest automation tools for a variety of applications and platforms.  - Optimizing CI/CD automation workflows to improve delivery and security posture.  - Development of web application front-end, APIs, microservices, and/or batch processes on containerized and highly scalable and secure environments.  - Take part in the entire project life cycle, from requirements development to deployment.  - Collaborate with wider team on new design ideas, proof-of-concept initiatives, cost-optimizations, and security improvements. 

As the Business Development Lead for the Aireon Commercial Data Services team, you will be leading the identification of key customer and use cases, and ensuring our products exceed their expectations. Aireon Commercial Data Service enables customers to access the first and only global aircraft surveillance source through low-cost and high-fidelity products and services. We are looking for a passionate and innovative Business Development lead to join our team and help our customers in the aviation and aerospace industries harness the power of data-driven decision-making.   What You'll Do - Identify business opportunities across the aviation and aerospace industries to drive new market penetration - Prospect new customers and business verticals to understand their use case and derive requirements - Partner with Product Management, Sales, and Marketing to align go-to market and sales campaigns with our partners and customers - Manage the CDS pipeline and support the sales team with achieving our customer’s objectives - Build a consensus for the product vision both internally and with key external stakeholders and working groups - Engage with customer forums and conferences  

The position of Aireon Quality Management Specialist assumes significant responsibility for Quality Assurance across the entire Aireon organization, with a particular focus within the Engineering department. The Quality Management Specialist will assist with the facilitation and audit of the Aireon QMS infrastructure and will be an integral part of the team that will be responsible for ensuring that Aireon consistently delivers the highest quality services to the global aviation community. The QA Specialist will collaborate with team-members across Engineering and other departments, supporting various activities throughout the system lifecycle from implementation to deployment into operational service.   What You'll Do - In keeping with a risk-based approach, develop audit checklists and flexible audit plans, and then manage and conduct audits in accordance with the methods defined in the quality system - Oversee implementation, maintenance, control and verification of the quality management system and processes and quality initiatives - Implement methods, tools and qualification for process or organization assigned - Contribute to implementation and continuous improvement of quality systems, processes, guidelines and to driving quality initiatives for organization or process assigned - Provide technical guidance on quality system, processes, audits, methods, tools and vendor and customer-related quality topics for processes, tasks and organizations assigned - Conduct trend analysis for deviations and review/approve applicable CAPA records - Coordinate investigation of the root cause of deviations, implementation and sharing of corrective actions and lessons learned, foster standardization and ensure availability of technical and methodological know-how - Keep and oversee the files and records for quality system records including audit plans, inspections and audit reports, CAPs - Plan and organize the quality system trainings and the trainings requested, oversee delivery of training and technical support on quality process-related processes and methods - Consolidate KPI tracking and reporting regularly - Support the effective, efficient, safe, and economical implementation of all operational and administrative practices - Support and actively implement the documentation and record management systems - Coordinate the execution of PSA/FSA audits with CM and Logistics functions - Actively work to incorporate quality management system principles into Aireon’s integrated management system and support overall improvement of an integrated management system

As a Full-Stack Software Engineer, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, development, documentation, testing, deployment, and production operations support of Aireon’s integrated product applications developed for our external and internal customers. You will be accountable for keeping a team of software engineers highly motivated and productive and conducting their performance evaluations and defining their career paths. As well as, contribute to improve overall team and SDLC efficiency.  As a member working in a team environment, you will take direction from the Product Engineering Director, Product and Project Managers, or the Scrum Leader on development and production operations activities.   What You'll Do - Participate in development, implementation, and operations of aviation industry related software products. - Optimizing CI/CD automation workflows to improve delivery and security posture. - Development of web application front-end, APIs, microservices, and/or batch processes on containerized and highly scalable and secure environments. - Source-code management (i.e. branching, establishing approval policies, address code quality and coverage action items) - Define, review, and approve formal software delivery documentation according to regulatory compliance. - Collaborate with wider team on new design ideas, proof-of-concept initiatives, cost-optimizations, and security improvements. - Generate software engineering reports and statistics for executive presentations. - Evaluate and select new software development tools as needed.

Aireon is seeking a Vice President of Product Development to lead and manage the ideation, development, launch and sustainment of its portfolio of air traffic services. Service management spans from cloud-based air traffic management to monitoring and control products to administering service operations for the global aviation customer base. This individual will be responsible for product development and shaping the commercial data services product roadmap for Aireon, delineating technology goals and the building blocks necessary for achieving them.   Foundational to this role is establishment and maintenance of the partnership between the VP of Product Strategy and Product Development. The VP must have the ability to lead, mentor, and manage a diverse team of architects, data analysts, engineers, computer scientists, technicians, and managers, nurturing a culture of collaboration and peak performance. This position will be in McLean, VA and will lead, develop, and manage the overall strategy and execution of an approximately $25M aerospace, defense, and civil aviation business. What You'll Do - Manage the complete product lifecycle from product ideation through launch and sustainment. - Establish a strong partnership with the sales, marketing, business development, and product management team. - Implement repeatable, scalable, innovative standard operating procedures, and practices for the department, in alignment with corporate policies and procedures to ensure proactive predictability of performance across commercial data services operations. - Obtain, retain, and lead a team of highly skilled and motivated managers and employees. - Drive the development, implementation, and operational maintenance of an integrated commercial data product strategy with strong sales and product management collaboration. - Identify opportunities for enhancements and process improvements. - Manage the financial performance of product development in support of Aireon’s corporate objectives. - Develop and implement an integrated high-performance culture that consistently strives to set the standard across the company. - Develop and maintain a strong process for technology transfer across the assigned portfolio supported by a clear and deep understanding of evolving market trends and specific opportunities. - Effectively serve as the executive point of contact for the product development team while developing and managing relevant senior level internal and external stakeholder relationships. - Effectively represent Aireon in community and industry engagements. - Lead end-to-end solution designs across functional areas when required for new business requirements. - Collaborate with product owners, architects, and development leaders to help iterate, prioritize, and execute the product life cycle definition, development, test, implementation, and operations. - Document and share best practice knowledge for new solutions. Regularly communicate new features and benefits to internal and external stakeholders. - Monitor the competitive landscape and new technologies. Proactively assess opportunities for integrations to add value to existing products or entirely new offerings. - Develop proof-of-concept or minimal viable product projects to validate and market test. - Manage the development and sustainment of a product portfolio with a demonstrated track record of delivering products on time and within budget.

The Project Manager will have an important role in supporting the management, scheduling, coordination, and organization of projects and programs for Aireon’s space-based ADS-B surveillance system. Reporting to the Director, Program Management, the Project Manager will be involved with all phases of the project and program life cycle: Concept, Planning, Execution, and Transfer. Communication and adeptness at working with a variety of personalities and skillsets across multiple organizations and locations will also be a key part of this role.   What You'll Do - Develop and maintain integrated plans to ensure timely monitoring of program and project activities on a regular basis and recommend changes to enhance the program, as appropriate - Work closely with Aireon implementation engineering, system engineering, and operations teams to develop and execute multi-year projects and programs - Work with various stakeholders and functional leads to timely identify dependencies, issues, and risks across projects - Coordinate and schedule project meetings including taking notes, actions and following up with participants - Support engineering and operations management in the development of processes and procedures for the team to ensure completion of milestones within specific budgets and schedules - Monitor project progress continuously and develop reports on measurable items, such as milestones and deliverables - Assist in the identification, assessment, and mitigation of risks/issues to support safety, security, technical, and program objectives - Liaise with other project managers and partners to ensure the effective and efficient program delivery

Aireon is seeking a Data Engineer to join our Integrated Product Team (IPT) in Engineering. As a Data Engineer, you will design, create, and maintaindata pipelines in public and government cloud environments following guidelines developed in collaboration with Solutions Architect and DevOps Teams. You will assist Service Desk and DevOps teams in investigating production incidents to resolution using the standard Aireon incident management processes.  What You'll Do - Work with Data Analysts/Scientists, Solution Architects, and DevOps Engineers to develop data pipelines and analytics products.  - Define and implement data lifecycle and management best practices and tools to power existing and new products and features.  - Responsible for developing complex queries in SQL and stored procedures from large data volume and multiple sources.  - Assemble complex sets of data that meet research and product requirements.  - Identify bottlenecks in the data provision and distribution, proposing solutions and alternative technologies to enhance product success and customer satisfaction.  - Use a flexible, analytical approach to design, develop, and evaluate models and advanced algorithms leading to optimal data extraction. 

As a Senior Software Engineer, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation/development, documentation, testing, deployment, and production operations support of Aireon’s integrated product applications developed for our external and internal customers. As a member working in a team environment, you will take direction from the Product Engineering Lead and/or the Scrum Leader on development and production operations activities.   What You'll Do - Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document software applications - Ensure that technical software development process is followed on the project according to internal and industry best practices for software development and operational support - Document and present design documents for project approval - Develop and perform unit and integration testing and document results - Perform peer code reviews - Define measures and KPI’s - Utilize key components of Aireon’s cloud ecosystem for the integrated products we launch and operate - Perform analysis and troubleshooting of processing errors and data inconsistencies and provide solutions - Software Development Life Cycle (SDLC) - Understand Data Flows and Common Data Model - Participate in daily scrum meetings and weekly status meetings to provide a status report of work in progress or accomplished, as well as issues encountered - Track and maintain task activities using Azure DevOps tool - Support implementation of CI/CD pipelines and test automation, as well as automate operational procedures (DevOps) - Create and maintain technical documentation following Aireon’s policies and procedures for software engineering - Adapt and work with team members of various experience levels and locations

As the GovCloud Engineer you will perform assessments of systems and networks within the Aireon environment or enclave.  Identify where those systems/networks deviate from acceptable configurations, enclave policy, or local policy. This is achieved through passive evaluations (compliance audits) and active evaluations (vulnerability assessments).   What You'll Do - Provides Tier 2 support to the service desk regarding issues and alerts emanating from Aireon’s security tools and processes. - Operating within cleared environments performing Information Assurance activities to meet client needs and timelines. - Performing Continuous Monitoring duties under NIST SP 800-137 (Continuous Monitoring) to include auditing for anomalous or malicious user activity. - Enforce strict program control processes to ensure the mitigation of risks and support for obtaining certification and accreditation of systems. This includes process support, analysis support, coordination support, security certification test support, security documentation support, investigations, software research, hardware introduction and release, emerging technology research inspections, and periodic audits. - Periodically conducts compliance scanning and remediation for the following: - Patching, Vulnerabilities, Configurations, and Application scanning - Willing to work on site 4 days a week

Aireon is seeking a US Defense Business Development Manager to join our fast-paced, growing commercial data services team supporting our emerging aviation data analytics and services business to U.S. Department of Defense (DoD) customers.  This role will identify business trends, industry challenges, and compliance requirements for applications and data products supporting DoD organizations.  This candidate will contribute to Aireon’s business strategy and assist in building customer and partner relationships in the defense market. The Defense Business Development Lead will leverage their knowledge, experience, and professional relationships in industry to drive tactical and strategic growth.  This candidate should be comfortable working with internal and external stakeholders to develop account plans for key customers and capturing programs.      What You'll Do - Identify opportunities and engage in relationships to advance Aireon in the defense market - Assess Aireon value, competitors, and differentiators in the defense market - Provide market feedback to product teams to enhance Aireon offerings - Develop partnerships that foster revenue growth

The Channel Partner Manager is responsible for developing and managing relationships with channel partners to drive sales and revenue. They identify and onboard new partners, provide support and training, and manage the performance of existing partners. We are looking for a Channel Partner Manager to develop and manage relationships with channel partners to drive sales and revenue. You will be responsible for identifying and onboarding new partners, providing support and training, and managing the performance of existing partners. The ideal candidate will have experience in channel management, strong communication and interpersonal skills, and a deep understanding of data sales processes.   Responsibilities   - Identify and onboard new channel partners - Provide support and training to partners to ensure success - Manage the performance of existing partners, and develop strategies to improve their sales and revenue - Guide existing partners to develop new products and use cases for Aireon data - Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals - Collaborate with the sales team to align sales and channel efforts - Monitor industry trends and stay up-to-date on competitors and market conditions - Create and manage channel partner budgets and forecasts - Develop and implement channel partner programs, such as training, marketing, and incentives - Measure and report on the performance of channel partners, using metrics such as sales and revenue - Identify and resolve conflicts and challenges within the channel - Provide support and guidance to partners on product and solution offerings - Attend industry events and conferences to build relationships and promote the company

Aireon is certified to provide surveillance as a service to global customers in a safety-critical industry. Service Desk Technicians are an essential part of this service and are required to reach and maintain an acceptable standard of competency. Aireon will provide initial and ongoing training to support competency standards. This is measured through assessment that is renewable annually.    What You'll Do - Shift work with additional on-call duty as required: - Some weekend and holiday work required. - Positions are benefits eligible. Vacation/floating holidays will be pro-rated. - Monitor data network devices and overall network health and performance. - Log detailed operations reports pertaining to maintenance and incident response for a global aircraft surveillance tracking system. - Manage and communicate service change and repairs to end users and stakeholders. - Monitor dashboards and other event/fault management tools, for system, network and performance metrics, alerts, and component failures. - Follow documented plans, processes, policy and procedures. - Log all activity related to the operations and maintenance of the surveillance system, including scheduled checklists, ad hoc activity, and unplanned events. - Responsible for incident response, troubleshooting, and resolution per policies and procedures. - Mitigate and troubleshoot service outages, system and network outages, and performance issues. - Manage international customer and stakeholder communications, including incidents and support requests. - Take appropriate action toward resolving system and network problems as they appear or as they are reported by customers or other stakeholders. - Determine additional required resources based on the severity or type of event. - Issue and manage service interruption reports to international customers. - Remotely support installation of various computer hardware and software and bringing systems on-line. - Implement technical solutions to mitigate outages or performance issues. - Collaborate with engineering, network operations, security operations, and system administrators to ensure operational quality and integrity, and support overall system testing.