Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry.  The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions.  Aireon’s receivers are hosted on the Iridium constellation, which consists of 66 operational satellites in low-earth orbit and utilizes a unique cross-linked satellite architecture creating a web of coverage around the world.  The Aireon system enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions.  Numerous Air Navigation Service Providers have already signed on as customers and are receiving Aireon’s space-based ADS-B data, including NAV CANADA, NATS (UK), Naviair (Denmark), Enav (Italy), the Irish Aviation Authority, Civil Aviation Authority of Singapore, Air Traffic and Navigation Services (South Africa) and more.

We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success.

Aireon is seeking a Cloud Engineer to join our Integrated Product Team at Engineering. As a Cloud Engineer, you will deploy, configure, maintain, and secure network and infrastructure resources in public and government cloud environments following guidelines developed in collaboration with Solutions Architect and DevOps Teams. You will assist Service Desk and DevOps teams in investigating production incidents to resolution using the standard Aireon incident management processes. You will be able to apply your skills in cloud-native technologies such as Kubernetes while managing critical systems and identifying opportunities to automate.

What You'll Do

Within the first month in the role, we will expect you to:

• Get onboarded and trained with your manager.
• Be proactive in learning what Aireon does.
• Understand our internal processes and cloud-based products and architectures.
• Understand the role of IPT at Aireon and learn about IPT members' roles and responsibilities.

Within the first six (6) months in the role, we will expect you to:

• Adept at incident triage and problem solving to resolve production issues with adequate levels of urgency.
• Analyze incidents and assist the technical team in identifying root cause and corrective actions to prevent a future re-occurrence.
• Provide service requests and identify improvement opportunities where automation or rearchitect solutions can improve overall outcomes and reduce toil.
• Establish and implement guidelines and procedures for continuous patching and update management of operating systems, containerization, and orchestration platforms in line with the major and minor release cycles.
• Collaborate with architects, DevOps engineers, software development teams, and stakeholders to determine requirements to deploy and maintain secure and reliable cloud environments.
• Define and document best practices and strategies regarding application deployment and infrastructure deployment.
• Leverage Infrastructure as Code (IaC) tools with a DevOps mindset to establish automated pipelines, immutable infrastructure, and repeatable deployments of containerized cloud environments.

Overall, we will expect you to:

• Build and maintain a robust infrastructure platform to support and enhance the engineering team’s productivity and experience by creating self-service deployment capabilities.
• Support cloud environments availability, orchestration, configuration, maintenance, and monitoring.
• Work with Solution Architects and DevOps Engineers to proactively look for "bottlenecks" in cloud environments that affect system performance, evaluate current infrastructure/deployment architectures, and advise and implement best practices keeping in mind scaling, reliability, and cost.
• Establish and mature standards for observability, monitoring, and troubleshooting to detect and respond to production issues effectively and proactively.
• Design and implement agile, innovative infrastructure solutions/infrastructure management solutions that take advantage of technology advances that allow cost reduction, standardization, and commoditization.
• Drive accountability in collaboration with technical teams to meet agreed products' Service Level Agreements (SLAs).

Required Qualifications

• A Bachelor's degree in Computer Science or a related field.
• Three or more years of professional experience in configuration, provisioning, managing, and troubleshooting distributed and containerized environments on Azure.
• Three or more years of professional experience managing, monitoring, and improving large-scale and highly available cloud-based platforms.
• One or more years of working experience with Docker and Kubernetes (primarily Azure Kubernetes Service) configuration, upgrades, monitoring, and troubleshooting.
• Experience in building declarative infrastructure using Infrastructure as Code best practices.
• Experience with infrastructure automation/orchestration technologies.
• Proficiency in at least one high-level scripting language (PowerShell, Python, Bash, etc.)
• Must have hands-on experience with Application Performance Monitoring tools such as Azure Monitor, Prometheus, Grafana, and others.
• Strong understanding of distributed systems and microservices.
• Must have working experience in troubleshooting Microsoft Azure services.
• Must have excellent problem-solving skills in a dynamic environment.
• Eligible to obtain SF-85P public trust.

Desired Qualifications

• Azure Administrator certification is a plus.
• Kubernetes Administrator certification is a plus.
• Possess working experience in DevOps environments and a solid understanding of Site Reliability Engineering best practices.
• Possess a strong understanding of modern cloud-native software development lifecycle and practices.
• Adept at creating and keeping standard operational procedures with solid documentation skills, including technical diagrams and written descriptions.
• Possess working experience with standard cybersecurity practices such as identity and access management, data protection, encryption, certificate, and key management.

About You

You are a self-starter. Sitting and waiting isn't an option. You take the initiative to make things happen.

You love solving problems. Designing for you isn't just about the end product, but it's about the journey. Thinking through business strategy and melding it with user research is as fundamental to the process for you as creating wireframes and mockups.

You are collaborative. You're a team player who puts the team's interest above your own. You display a positive attitude, are open, and enjoy contributing. You work with others to foster ideas and produce creative solutions to complex problems.

You are not afraid to ask questions. When you hit a brick wall, you're unafraid to reach out to your colleagues and ask for their perspectives or help.

Technology is your passion. It doesn't just provide a paycheck, and you are genuinely interested in what you do and its impact on others. You can recognize and connect patterns to both enhance and simplify the maintenance and operations of cloud-based environments.

About the Team

• The Integrated Product Team is primarily responsible for developing and operating secure and reliable products for internal and external customers. The team shares customer satisfaction, faster delivery, and profitability responsibility.
• The Integrated Product Team comprises product development and product engineering.
• You will play a critical role in the product development team.
• The product development team is responsible for translating customer requirements and business objectives into product and sprint backlogs, designing a robust architecture to support the product goals, creating technical roadmaps, planning product releases, and improving the efficiency of people and processes, leading to faster and reliable deployment.
• We follow the Scrum methodology and work on a 2-week sprint basis.
• We leverage collaboration tools to connect remotely with team members and stakeholders.
• Most of the team members are located in the Washington D.C. area, with external consultants based in Canada.

Perks and Benefits 

• Premium medical, dental and vision plan
• Life Insurance and AD&D
• Short Term and Long Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement 401K plan with Employer Matching
• Education Assistance and Tuition Reimbursement
• Paid Time Off, Sick Leave, Floating Holidays
• Paid Parental Leave
• Company Sponsored Events
• Employee Referral Program

Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.